With the launch of our newly redesigned MetLifePro we have come across a temporary login issue that may or may not impact you. If you incorrectly type in your username and/or password you may see a secondary login screen for MetLife Associates only. This page will not work with your ID. If you see this screen, you have two options:
If you continue to have login challenges please see below for a number to call for help.
Your username will be one of the following two types:
Your password is...
Your new password cannot be the same as any of your 12 previous passwords.
Your new password must contain...
And, keep in mind that your password is case sensitive.
Please contact our Customer Solutions Center at 800-343-8496, prompt 2.
MetLifePro.com is a producer portal for financial professionals. Please visit MetLife.com for customer login information.
MetLifePro.com is a producer portal for financial professionals. Only licensed, registered advisors are permitted to login to this site and use any of the applications within it.
Your account will be locked after 100 days of inactivity, and you will be unable to login.
If you have previously set up challenge questions within your account profile, you will be able to unlock your account on your own.
To set up challenge questions, after logging in visit the "Password Reset Profile" link on the homepage, or on the My Business page.