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MetLife Advisor Support

Your username will be one of the following:

  • a seven digit number that was assigned to you 
  • a username that you created, containing letters and/or numbers


Your password will be:

  • between 8-10 characters long
  • both letters and numbers 
  • at least one UPPERCASE letter 
  • at least one number
  • case sensitive

If you have set up your challenge questions you have the ability to reset or unlock your password, or if you have forgotten your username we can remind you. 

Or, if you're stuck or need help with registration, you can contact our Advisor Login Support Team at 800-504-0739.

Your new password MAY NOT:

Contain the words "met" or "bright"
Consist of special characters
Be the same as any of your 12 previous passwords 

Your new password MUST contain:

  • Between 8 - 10 characters
  • Both letters and numbers
  • At least one UPPERCASE letter

MetLifePro.com is a producer portal for financial professionals. Please visit MetLife.com for customer login information.

MetLifePro.com is a producer portal for financial professionals.  Only licensed, registered advisors are permitted to login to this site and use any of the applications within it.

 

IMPORTANT REMINDER:

Your account will be locked after 100 days of inactivity, and you will be unable to login.

If you have previously set up challenge questions you have the ability to reset or unlock your password, or if you have forgotten your username we can remind you. 

To set up challenge questions, after logging in visit the "Password Reset Profile" link on the homepage, or on the My Business page.